Thursday, August 27, 2009

Groups: Deviating from Google Quality of Service

I administer some 10+ mailing lists using Google Groups and it has been disappointing to see that the service continues to carry bugs which had originally floated over an year ago and users have been complaining all along.

Case in point: Owners of groups are getting their messages to the group bounced back with the message:

We're writing to let you know that the group that you tried to contact (eb_xxx) either doesn't exist, or you don't have permission to post to it. There are a few possible reasons why this happened:

* You might have spelled or formatted the group name incorrectly.

* The owner of the group removed this group, so there's nobody there to contact.
* You may need to join the group before being allowed to post.
* This group may not be open to posting.

If you have questions about this or any other group, please visit the Google
Groups Help Center at http://groups.google.com/support.

Thanks, and we hope you'll continue to enjoy Google Groups.


The Google Groups Team
This can of course not be true for owners of groups.

The problem has been reported many times to Google Groups Team on mailing lists, but is apparently being ignored.

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